Last updated 12 Oct 2026

The Family portal

The Family portal is a website. You and your family can use it. You can see who is coming to support you, and when. You can see your goals. You can make the words bigger or use Easy Read. You can make a complaint. Your provider gives you a way to sign in.

What is the Family portal?

The Family portal is a website.
You and your family can use it.
Your provider gives you a way to sign in.

What you can see

You can see who is coming to support you.
You can see your schedule.
You can see your goals and how they are going.

Making it easier to read

You can use Easy Read, with pictures.
You can make the words bigger.

If something is wrong

You can make a complaint in the Family portal.
In an emergency, call 000.

Hard words

Website: Something you look at on a computer, tablet or phone.
Sign in: Typing your email and password to use a website.
Schedule: A list of when your supports happen.